Opening & operating indoor cycling or official Spin® studios…is our passion, is it yours?

Welcome.  Over the past 7 years, we have successfully launched and operated a family of unique indoor cycling studios — and also helped others launch theirs. These are small businesses that are fun….and profitable.  Here is a place for studio starters, and studio owners, to learn, to share and to connect.  In addition to running our own studios, Spynergy Consulting provides business planning, start-up, operational and marketing services to entrepreneurs and small business owners.  Take a look through this blog, visit our studios near Boston and Chicago, and read up!   Call us anytime to discuss your ideas and we’ll let you know what we can do to help.  If this is your first visit…..here are a few articles you may find interesting.

Articles beneath here date back a few years and appear chronologically (most recent first).  You can also navigate to articles of interest by checking the “Categories” listed in the right hand side of this page.  As always, you can easily contact Bill by calling 781-254-3677, or emailing billpryor@comcast.net

 

 

 

Great example of a cycling studio / spin® studio amenity that separates you from the big “gyms”

Studio owners now have the luxury adding a customized “App” for their customers.  This is one more example of why clients are supporting boutique, dedicated fitness studios — the focus on convenience and easy booking is critical. 

At a cycling studio, not only can you reserve online (not typical at a gym or health club), but now you can book and purchase via an App on your smartphone…..take a look at the website for MyGymApp.  This company customizes and develops an app for your studio that your customers can easily download.  It works with the Mindbody booking and reservation system.

One week after our studio posted it’s booking app on the iPhone and Android stores over 220 of our clients have downloaded it……and last week, 20% of our reservations were made via the App!!

This is an app designed by studio owners FOR studio owners.   Here is what studi0 customers can easily do from their phones using this app with YOUR branding:

  • Sign-in to their MINDBODY existing account
  • Set up an account if they are new
  • View your schedule
  • Sign-up / reserve spots (reservations auto-posted to ical)
  • Read teacher and class descriptions
  • Check their account (visits, schedule, attendance, purchases)
  • Purchase any packages you are selling through MINDBODY
  • View special promotions (posted by you)
  • Share their booking details on Facebook
  • Contact you directly

For more information, or to get started on your studio’s App:
Take a look at MyGymApp for pricing and complete details, or

  • Email info@mygymapp.com, or
  • Call 781-254-3677

p.s.  feel free to download the Spynergy App from iphone or Android app store and play with it.  If you’d like, I can add classes to your account so you can have the “booking experience”

2012 IHRSA report for Cycling Studio Owners

City of Lights

Hey downtown Los Angeles can seem a bit “dodgy”, especially after dark, but the inside of the LA Convention center was chock full of highly sculpted fitness professionals and the trendiest new gear.   As promised, here are a few of the things I saw.

StarTrac was of course showing the NXT and the Blade which have been recently re-designed (styling is quite cool!).  I also got a demo of a new console (measuring power) that will be built into the Blade within the next year.  You’ll be able to get the Blade with or without power console.

Schwinn.  I also rode the magnetic resistance Schwinn AC and got a close look at their console.  Power is measured as well as heartrate, cadence and more.  Data from the console can be downloaded to a USB pen drive, or wirelessly transmitted via ANT transmission to a garmin or other device.

New Keiser Handlebars

Keiser.  A new handlebar design for the Keiser M3 should silence complaints from some smaller riders who had troubles with bike fit.  They have an established power console and also numbered resistance which lots of people really like.

RealRyder.  This uniquely designed bike with the swaying motion is becoming a favorite with some studio-starter who want to have something to clearly differentiate them from the big box gyms.  Optimizing the experience does require some special training for instructors and students, but there is a compelling case about the differences and benefits once you get going

Freemotion.  These new players have created good buzz as they have made the power console and related programming an integral part of what they provide.  The design of their console really nicely organized and readable.  At IHRSA, they introduced a new “carbon drive” belt drive to make the bike quieter, smoother and easy to maintain.

Livestrong.  I had not ridden their bike before and found it really comfortable.  Outside riders will love the fact that there are a wide range of hand position options including actual “drops”.  The bike was cool, but to be honest it was hard to focus on the bike because they were showing it in conjunction with the MyRide virtual ride video system with was absolutely astounding….more on that below.

MyRide video system at IHRSA

Non-Bike Highlight:  No matter what bike you have or choose….the good news is that if you want to use a video system, there’s an amazing one out there.  I have seen a lot of video for indoor cycling classes, but the MyRide systems from Matrix/Livestrong was absolutely stunning. The video itself (multiple terrains and imagery), but also the control system interface.   There are systems deployed in Europe, but this is brand, brand new in the U.S.  A pilot studio is up in San Francisco.  Performance IQ was co-exhibiting with Keiser…they have a system for projecting on-bike data to a screen so instructors and students can view their data.  This kind of system (allowing competitions and other coaching opps) may become more pervasive when they can figure a way to make it work with other bikes as well.

New trends in indoor cycling studios: 4 Things I’d Like to Learn More About at IHRSA

This week I travel to the beautiful Los Angeles Convention center to attend the annual IHRSA show.  I have multiple agendas:  I am meeting with the owners of several indoor cycling studios and official Spin® facilities.  I am also spending time with clients that are  entrepreneurs working on studio development….AND, I get to see all the cool new stuff!  Bikes, metrics, gear, equipment, systems, marketing and more!

As I have written about in this blog, the independent studio universe is small but growing (see cycling studio market on the rise), and one of the ways studios can distinguish themselves is by creating a unique and high quality environment.  Part of that equation is of course the bikes and equipment.  I have my own studio with 48 bikes, a great sound system, video content and more….and I would love to learn more about the latest gear.  4 things I am anxious to learn more about

  • Metrics capabilities on bikes (power, cadence, heartrate, etc.) Bike suppliers and 3rd parties have a variety of approaches, I’d like to hear more.
  • Programming and content.  What are the innovations in how classes get taught (programs) and what new video (content) or other tools are now available.
  • Scheduling and operating systems.  There are amazing web-based and other tools to allow efficient reservation and studio operations.  These are tools that directly impact profitability.
  • Studio design and development.  Soundproofing, flooring, lighting, sound systems, and other amenities for the cycling studios.

New booking app is a great marketing tool for studio owners

Is there an app that ties to a studio’s Mindbody booking system?  Yes!  One of the absolute keys to having a successful fitness studio is making it convenient for your customers.  There is an awesome new marketing tool available from MyGymApp  that does just that.  In a matter of days, you can have a smartphone app (custom built for you) that will allow your customers to book classes, check their accounts and make purchases.   The app ties directly to your MINDBODY booking system, and can be custom-branded using your logo and colors.

Your studio-branded app will mirror your MINDBODY presence.   Class schedules, pricing and other info will appear in your studio’s app exactly as they do in MINDBODY.   Any change you make in “owner” mode (subs, schedule changes, pricing, etc.) will appear right away in the app.  For your client, the experience is simple and efficient.

If you have an iPhone or Android, go to your app store and download the app called Spynergy to see how it works.   This was built for our own Spynergy Cycling Studio in Wellesley, MA.  Our customers are ecstatic:

Love, Love, Love the new App, now I book all my classes on the go!

You guys are the only fitness place in town with their own app….so cool.

For more information about getting a custom app developed for your studio, visit www.mygymapp.com.

 

3 Things to Consider When Formulating your Cycling Studio or Official Spin® studio

Spin Studio1) Should your studio have only cycling classes? Or should you also offer “complementary” training such as yoga, Pilates, barre , TRX, or something else? This question comes up a lot.  People seem to feel that indoor cycling or SPINNING®  alone may not “be enough”.   In my opinion….with a few rare exceptions, the answer is NO, do not start with other offerings.  Stick to a defined niche, do one thing and do it well and you will have the best chance of success.  I have a number of specific reasons for believing this.  There is not the space here to get into it — but be sure you tread very carefully here.  I am well aware there are some successful exceptions to this rule, but I believe there are very specific conditions that make these exceptions viable. (More on this in a future newsletter).

Indoor Cycling Studio2) How important is it to somehow provide “metrics” (heartrate, power output, cadence, calories burned, etc.) so your clients get hard data about their workouts?   Bike manufacturers and 3rd party after-market suppliers have products that are getting better all the time, and many studio owners are considering investing in these technologies. Does it make sense for you?  Maybe.  It depends on precisely what you are considering, who your target market is and how much it costs. I believe there are big plusses and big minuses to making this kind of investment and you need to consider both.

Indoor Cycling Studio3) How closely should I control the type and style of classes my instructors teach? Every studio is slightly different in this regard, and the challenge is finding a balance between a) consistent guidelines, and b) allowing instructors to use their own creativity and energy to fill classes.  A studio (unlike a large health club) is a business that relies on filling classes. Once you set up a nice studio in a good location, filling classes is primarily a function of two things: 1) Marketing (more on this later) and 2) Instructors. They are critical….so be sure you have a clear plan for dealing with instructor recruitment, training, evaluation and compensation!

What are your thoughts?

Spin®, Spinner®, and Spinning® are registered trademarks of Maddog Athletics

Dedicated indoor cycling and Official Spin® studios, a market on the rise

Indoor cycling classes are one of the top group exercises in North America and around the world for good reason.  When they’re done right, these classes are tremendously effective workouts that can thrill and inspire.  Historically, they have been done in large multi-purpose fitness facilities,  the exciting news we have discovered at Spynergy Consulting, is that independent cycling studios are on the rise!  In 2011 the business model came of age.

Spynergy Consulting has just completed our first review of independent cycling studios in North America*.  How many indoor cycling studios or spin studios are there in the US and Canada?  A relatively small amount, but the number is growing.  My estimate is that there are less than 200 dedicated cycling or SPIN studios in North America, but 40 of those have been launched in the last 12 months alone, and dozens more are in the works.  Compare this to yoga where there are literally thousands of studios, and I believe there continues to be huge potential here for the committed entrepreneur.

*For the purposes of this analysis I have defined a “Dedicated Indoor Cycling Studio” as a facility where group cycling classes are the primary activity.   Some of these studios also offer other classes (yoga, zumba, pilates, etc.), but their primary activity is indoor cycling or SPINNING®.   I have not included group cycle-training programs inside retail stores or other facilities.  We also have a data on Europe and other regions of the world, that will come later.

In the past two years, Spynergy Consulting has received hundreds of inquiries from entrepreneurs exploring the dedicated cycling studio model.  We have provided business plans, websites and other consulting services to over 110 studio starters and 31 of our clients have launched studios as of this writing.  Dozens more are at some stage of launch or development.

As far as I know, here is the first published data on the independent cycling studio marketplace  (remember, this data does not include cycling and SPIN programs being conducted at multi-purpose fitness centers and health clubs).

  • While the number of cycling studios is growing, it is still on a very small base.  Spynergy Consulting estimates there are just under 200 dedicated cycling or SPIN studios in the US and Canada
  • California has the most studios, followed by New York, New Jersey and Florida (note: yes, these studios can do well in “warm weather” states).
  • Other states with 5 or more studios identified include Massachusetts,  Minnesota, Ontario and Pennsylvania.
  • Our review indicates 26 states where there is no identifiable independent, dedicated indoor cycling studio.
  • Significant cities where we could not identify a single studio:  Atlanta, Portland, Seattle, Cleveland, Sacramento, Charlotte, Columbus, Jacksonville, Indianapolis, San Jose, Memphis, Montreal, Hartford.  (Note:  if you know a studio in one of these areas please let us know so we can add to our database).

Other data being collected on this studio database include type of bikes, other group-ex offerings and average studio size.   Check the Spynergy Consulting website for further updates and data.

Spin®, Spinner®, and Spinning® are registered trademarks of Maddog Athletics

Spynergy Consulting owns and operates cycling studios in Boston and Chicago and also provides consulting and business services to fitness studio businesses around the world.  Contact Bill Pryor  billpryor@comcast.net 781-254-3677

Cycling Studios 2011 trends and coming of age

Year-end is a time to be reflective, right?  When the history of the indoor cycling studio is written (hah!), we may look back at 2011 as the year the concept really “came of age”.  Indoor Cycling and SPINNING®)  have been around since the 80′s mostly in big gyms.  Back in 2004 a few notable start-ups, Spynergy (Chicago and Boston) and Soul Cycle (New York) brought visibility to a business model that has grown dramatically in the past 5 years.

Our business here, Spynergy Consulting, has done business plans, websites and consulting projects for over 100 entrepreneurs and studio owners in the past year alone…..many have actually launched. On the national scene, Soul Cycle is expanding after being acquired by Equinox.  FlyWheel, the Soul Cycle spinoff, is also expanding with private equity investment —- both these 2011 development are nice validation of the cycling studio business model.

Being in the middle of this industry has been exhilarating.  Before plunging into the indoor cycling world 8 years ago, I spent a career in corporate media and marketing, but I have rarely felt such energy and passion as what I see here.  Having fun and making people healthy?  What could be better?

In the spirit of David Letterman, here is the Spynergy Consulting’s  year-end “Top 7 List” (modified from last year).   This is the 7 Best Things About Indoor Cycling Studios:

1)   People adore them! Customers constantly thank you for what you for what you provide.

2)   The market is still growing! An aging population continues to drive the growth of this low-impact exercise that can be done late into life.

3)   They appeal to diverse groups! Specialty classes are continue to emerge for fitness junkies, teens, seniors, competitive cyclists, cross-trainers, and more.

4)   The model is unique! Pay-per-class, online reservations, community spirit, high-convenience — these create a unique sustainable model.

5)   Cycling is green!

6)   Mental AND Physical benefits. Well done classes are good for the body, the mind and the soul of the rider.

Spin®, Spinner®, and Spinning® are registered trademarks of Maddog Athletics

There are a variety of articles covering studio startup and operations on this Spynergy Consulting blog.  For a free consultation or brainstorm session contact Bill Pryor    781-254-3677   billpryor@comcast.net

Cycling and official Spin® studio market research

If you get your studio up and running would you be surprised to find out that over 50% of your customers also belong to a health club?*

That’s what we found when we conducted a survey of our customers.   We own a 48-bike studio outside Boston that will be 7 years old this coming spring.  This September and October were our best months ever and we have enjoyed steady growth in revenue and attendance since opening in 2005.  (Note:  October attendance was up 14% over last October and revenue was up 19% over last October).

I recently reviewed a survey we conducted of our cycling studio visitors.  Some things were expected, some were actually quite surprising, here are a few things I found interesting:

  1. 53% belong to a health club or fitness center*
  2. 35% claim “regular” outside riding (65% do NOT)
  3. Other popular activities by students:  Running (48%), Yoga, Weight Training, & Personal Training  (all over 30%).
  4. “Quality of Instructors” was cited as the most important factor in client satisfaction
  5. Online reservation system, convenient location and music were all more important to customer satisfaction than type of bikes used,
  6. 75% of regular visitors live within 5 miles of the studio
  7. 10% travel more than 10 miles to attend classes.

*In the comments section of the survey several clients noted they had spin classes at their club but there were serious complaints about reservation systems, bike maintenance and instructor quality.

Inexpensive online survey tools from Constant Contact or Survey Monkey are ideal to gather this kind of information that is helpful for marketing.  We also asked our clients to rate instructors and to give us feedback on new potential class times.

Spin®, Spinner®, and Spinning® are registered trademarks of Maddog Athletics

A tour of new cycling studios / lessons learned

Last week I had the pleasure of flying South to Philadelphia, hopping into a rental car and driving up the east coast visiting cycling and spin studios along the way.   My primary visits were to my own clients —- folks I have worked with primarily via phone and email to develop business plans and get their studios launched.  Each studio had its own character and its own challenges —- each was at a different stage of development, but they all had one thing in common:  energetic and committed entrepreneurs striking out and creating something cool in their communities.

Interestingly one is urban, one is suburban and one is in a midsize community.  Here’s a quick snapshot:

BodyCycle Studio, Philadelphia
Profile:  10 month old urban studio right in the heart of Philly.  Upstairs studio in a cool neighborhood with Keiser bikes, high ceilings and wood floors.  Growth has been steady and solid for the first 10 months, very close to original financial projections.  Owner is looking to expand # of bikes and # of classes and my need to find a new location to do so.  Has built a solid database of customers and prospects via Groupon, word-of-mouth and some great instructors.

Lifestyle Mechanics,  Martinsville, New Jersey|
Profile:  One of the quickest start-ups I have ever seen.  I connected with the owners in early September and after the business plan development they were able to take the necessary steps on funding, real estate and marketing to be able to shoot for a mid November start-up.  Chose to go with Star-Trac and the SPIN® brand to become an official SPINNING® studio.  Biggest challenge?  Finding the right spot to minimize start-up / build out costs.

CycleOn Studio, Washington Township, New Jersey
Profile:  After business plan development, this entrepreneur faced a lengthy effort to receive SBA funding (bank loan), and then a series of real estate “issues”.  Finally he settled on an awesome space, Star-Track bikes, video projection system and had his “grand opening” on October 29th.  Biggest challenge?  Juggling the massive start-up details while working full time at another job.

My 4th visit was to be to JoyRide in Westport Connecticut — a client group that has been opened since early summer, but unfortunately a massive Rte.95 traffic jam prohibited me from visiting……next time!   They are growing nicely and providing a range of interesting types of classes and events.  Biggest challenge?  finding great instructors.

4 different studios, 4 different entrepreneurs, 4 different communities but all relying on the same fundamental appeal of a “pay-per-class”  dedicated studio that provides a tremendously effective workout.  It has been a joy working with each of them providing guidance based on our own experience at Spynergy Cycling Studio in a suburb of Boston.